Personal support
Let’s find your way forward.
A clear description helps us help you. Please keep confidential project information out of your message.
Contact the publisher
INFINITY PARTNERSHIP CORPORATION LTD
support@ipcl.techFor product questions, technical problems or privacy requests. No response-time guarantee is offered.
Email opens your mail app. Sending a message shares the information you choose to include; do not attach a database, backup or private documents.
Before you write
- Open About Project Command Centre and note the version and build.
- Note your macOS version and Mac model.
- Describe the steps you took, what you expected and what happened.
- Include the exact error text. If a screenshot helps, redact names, amounts and personal details first.
- Mention a moved or disconnected workspace, active timer, or recent backup restore if relevant.
Quick answers
Where are my projects stored?
Project records are stored locally by the app. Linked documents remain in your chosen folders. Use a non-synced local folder if you do not want macOS or another tool to sync them. Read the full explanation.
Does a backup include my documents?
No. An app metadata backup does not include external project files. Back up your workspace documents separately. Follow the backup and recovery steps.
Can I collaborate or sync between Macs?
The current app is a local, single-user workspace. Cloud synchronisation, shared accounts and team invitations are not offered.
How do I report a security issue?
Email support@ipcl.tech with “Security” in the subject. Describe the issue without including secrets or private project data.
How do I download the app?
Contact support@ipcl.tech for the current Mac App Store listing. Check the listing for compatibility and the latest version before downloading.